L5 Operations / Department Manager

L5 Diploma Operations / Departmental Manager with IOSH and CMI and / or ILM eligibility

L2 Diploma Customer Service Practitioner (NU)

No Cost – Covered by your digital levy account (£9000)

  • The course can come with a FREE:IOSH Managing Safety — Integer Training would like to offer that for every manager that enrols on this apprenticeship we will offer to put them through IOSH either via the 3 days classroom package or online learning
  • Age 16+ • Contract of employment — preferably 30+ hours a week
  • Willing to fully commit for at least 24 months
  • Functional skills in Maths and English at level 2 or GCSE Grade C and above
  • All Managers will be provided with a HABC e-portfolio (via one drive) for completion (below demo) https://www.highfield.co.uk/products/ item/393/new-level-5-operations-departmental-manager/

Taught Sessions – Recommended taught session every 2 months:

  • Session 1: Operational management • Session 6: Building Relationships
  • Session 2: Project Management Session 7: Communication
  • Session 3: Finance Session 8: Self-Awareness
  • Session 4: Leading People Session 9: Management of Self
  • Session 5: Managing People Session 10: Decision making

On completion of each training day the Manager will complete the Highfield e-portfolio module to enhance their understanding of the subject. This will all be stored in a file on One-drive

This will account for the 20% of the off the job training requirements and this training time will take place during the Managers working hours and evidenced via a contact log and session registers.

Apprentices will need assessing at least once every 2 months to evidence competence of these elements and confirm the apprentice is ready for EPA.

As a levy paying employer you will have been paying 0.5% of the wage bill into a digital account since April 2017

You will need to access and register Integer, this link explains the process: https://www.gov.uk/guidance/manage-apprenticeship-funds

On completion of this qualification you can register to become full members of the CMI ( Chartered Management Institute) or ILM (The Institute of Leadership and Management)