Level 2 Adult Care Worker


Working with people, feeling passionate about supporting and enabling them to live a more independent and fulfilling life is a rewarding and worthwhile job that provides excellent career opportunities. Working in care means making a positive difference in someone’s life when they’re facing physical, practical, social, emotional, or intellectual challenges.

Adult Care Workers need to have the right values and behaviors, developing competencies and skills to provide high-quality compassionate care and support. They’re the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.

The apprenticeship standard is made up of:

  • Level 2 Diploma in Adult Care Qualification
  • A Portfolio of Evidence covering the knowledge, skills and behaviours (KSBs) of the Early Years Standards
  • English and maths at Level 1
  • Attempts at Level 2 English and maths by sitting Functional Skills test
  • Care Certificate

12 – 18 Months

No formal entry requirements but learners do need to be employed in an appropriate setting to be able to show competence in both knowledge and skills.

Qualification delivery is in the workplace or a suitable venue agreed with both the learner and employer, this will where possible be delivered via face-to-face visits, or where not possible training will be via an online portal.
The adult care worker standards include;
• Job roles, tasks, and responsibilities
• Values, behaviors, respect, dignity, and human rights
• Communication
• Safeguarding
• Health and well being
• Professional working and development
• The diploma includes mandatory units;
• Communication
• Handle information
• Personal development
• Implement person centered approaches
• Equality and inclusion
• Health, safety, and well-being
• Responsibilities of a care worker
• Duty of care
• Safeguarding and protection

Optional units can be chosen from a wide range of topics including, for example, diabetes, dementia, medication, infection control, mental health, moving and handling, brain injury, and many more.

All units will be internally assessed using a range of methods. Knowledge-based outcomes can be assessed using non–mandatory assessment tasks provided for tutors’ convenience in the qualification specification. Skills-based outcomes must be achieved with reference to a real work environment and must include direct observation within the workplace.

Knowledge, Skills & Behaviours (KSB’S) competency is assessed through End Point Assessment (EPA) which consists of a Portfolio of Evidence, Questions & Professional Discussion and be graded as Pass, Merit or Distinction.

Levy employers – paid from digital account
Non-levy employers – 95% funding, 5% contribution required

On completion of the apprenticeship learners may wish to progress to the level 3 Lead Adult Care Worker Apprenticeship