L2 Diploma Hospitality Team Member (RQF)

Integer > Apprenticeships > L2 Diploma Hospitality Team Member (RQF)

Qualification

L2 Diploma Hospitality Team Member (RQF)

Suitable for

All employees carrying out a range of general and specialist roles within hospitality businesses, including bars, conference centres, cafes, restaurants and hotels.

Cost per apprentices

  • No Cost – Covered by your digital levy account (£5000)

Value Added

The course comes with one of the below options for FREE:

  • L3 Emergency L1 Fire Safety
  • L2 Food Safety
  • First Aid at Work
  • L1 Health and safety
  • L2 Underage Sales

Eligibility

  • Contract of employment — preferably 30+ hours a week
  • Willing to fully commit for at least 12 months
  • Functional skills in Maths and English at level 2 or GCSE Grade C and above

Course Content

  • Introduction to Hospitality Industry
  • Customer Service
  • The Business
  • The People
  • First Line Supervision / Team Landing

 

Specialize in one of the following:

  • Food and Beverage
  • Alcoholic Beverage Service
  • Barista
  • Food Production
  • Concierge
  • Housekeeping
  • Reception
  • Reservations
  • Conference and Event Operations

Portfolios and Learning

This qualification is taught via a blended approach of some classroom based sessions and distance learning via an e-portfolio and e-learning programme.

On Programme Assessment

Candidates will need assessing at least once every 2 months to evidence competence of these elements and confirm the Candidate is ready for End Point Assessment.

APPRENTICESHIP